Frequently Asked Questions

How long does delivery take?

Ready To Wear orders are delivered within 1–3 business days across Qatar.

For same-day delivery, orders must be placed before 3:00 PM and arranged through WhatsApp.

Made-to-Order pieces require approximately 7–10 business days for production before dispatch.

Do you ship internationally?

Yes, Maison Noura offers shipping across GCC countries.

Delivery times may vary depending on the destination.

Can I return or exchange my order?

Due to the exclusive nature of our pieces, all sales are final.

Returns or exchanges are not accepted unless the item has a manufacturing defect.

What if my order has a manufacturing defect?

If you receive an item with a manufacturing defect, please contact us within one hour of receiving your order and provide clear evidence of the issue.

Once reviewed and confirmed, Maison Noura will replace or compensate for the item accordingly.

Do you offer custom sizing?

Yes.

Upon request, Maison Noura can arrange for a specialist to take measurements and provide a fully tailored experience.

How do I choose the correct size?

You may refer to our Size Guide or contact us via WhatsApp for personalized sizing assistance.

You may also send your measurements directly to our team.

How can I contact Maison Noura?

You can contact us through:

• WhatsApp
• Instagram

Our team will be happy to assist you.

Are your designs available in limited quantities?

Yes.

Ready To Wear pieces are available in very limited quantities, often one piece per size.

Made-to-Order collections are also produced in limited quantities to maintain exclusivity and craftsmanship.